Responsible Gaming
Gaming Should Be Entertainment
At Lucky Star Casino, we believe gaming should be enjoyable entertainment, not a source of income or a way to earn money. Games of chance are designed for fun and excitement, with outcomes determined by luck. Please play responsibly and only with money you can afford to lose.
Age Verification
Lucky Star Casino is strictly for players aged 18 years or older, or the minimum legal age for gaming in your jurisdiction in India. We are committed to preventing underage gambling. By accessing our platform, you confirm that you meet the legal age requirement in your location.
If you are under the legal gaming age, please do not participate.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Please be aware of these warning signs:
- Chasing losses by gambling with more money to recover what you've lost
- Spending more time and money on gaming than intended
- Hiding your gaming activity from family, friends, or loved ones
- Neglecting work, school, family, or personal responsibilities due to gaming
- Borrowing money or going into debt to finance gaming
- Experiencing mood swings or irritability related to gaming
- Feeling anxious or depressed when unable to game
- Failed attempts to reduce or stop gaming
- Using gaming as a way to escape problems or difficult emotions
- Lying to others about the extent of your gaming involvement
If you recognise any of these signs in yourself or someone you know, help is available.
Self-Help Tools & Controls
Lucky Star Casino provides tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive periodic reminders during gaming sessions about how long you have been playing and how much you have spent
- Session Limits: Set time restrictions for your gaming sessions
- Self-Exclusion: Temporarily or permanently block your account if you need a break from gaming
Contact our customer support team to activate any of these tools. Your wellbeing is our priority.
Support Organizations & Resources
If you are struggling with problem gambling, professional support is available. The following organisations provide free, confidential assistance:
India
- All India Institute of Mental Health (AIIMH) – Provides mental health services and counselling for gambling-related issues
- iCall: +91-9152987821 – Free emotional support helpline available 24/7
- Aasra: +91-22-27546669 – Helpline for individuals in distress
- ANAD (Association for Non-Violent Development): Offers counselling and support for gambling addiction
International Resources
- GamCare (United Kingdom): www.gamcare.org.uk – Support and treatment for problem gambling
- GamStop (United Kingdom): www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au – Counselling and information services
- Responsible Gambling Council (Canada): www.responsiblegambling.org – Evidence-based resources and support
- National Council on Problem Gambling (United States): www.ncpgambling.org – Information and helpline referrals
These organisations offer confidential support at no cost. Reaching out is a sign of strength, not weakness.
If You Need Help
If you are experiencing difficulties related to gaming, please seek help immediately. Speaking with a counsellor or trusted person can make a real difference.
You are not alone. Support is available, and recovery is possible. Contact one of the organisations listed above, or reach out to someone you trust.
At Lucky Star Casino, we are committed to promoting responsible gaming and the wellbeing of our players.